In England and Wales – where (according to the last 2011 census) an estimated 138,000 residents cannot speak any English – having access to a professional medical interpreter can mean the difference between life and death. Talking through an interpreter, Zahra, who like her husband, speaks no English, describes the stressful and worrying night she …
A patient is hurried into Liverpool Royal emergencies at 3am. She is originally from Hong Kong and attempts to describe her agonizing symptoms in Cantonese but only receives blank faces from the medical staff. No medical interpreter is available until 9 am and so a Mandarin speaking Chinese nurse is instead quickly called upon to …
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