Privacy Policy

At Expert Language Solutions we comply with the Data Protection Act of 1998.

We promise to protect your data and privacy.

What information do we gather and how do we obtain it?

We receive information when you complete any of the forms on our website or email us directly.

To complete your request we need to know your name, email address and telephone number.

How do we use your information?

We may use your information as follows:

• To produce your quotation and provide our services.
• To disclose information about you to any relevant regulator if they require it or to anyone else, if we have a legal duty to do so.
• Monitor customer traffic patterns and site usage to help us develop the design and layout of the site.
• We may occasionally notify you about enhancements to our services such as; functionality changes to the website, new services and special features and offers.

The information we hold about you may be used to analyse your browsing preferences as part of our marketing programme. This may help us to select and tailor products, services or promotions we think you will be interested in.

How do we protect your information?

We protect your information in the following ways:

• We will not request information which is excessive for our purposes.
• Endeavour, with your assistance, to keep any information we hold about you correct and up-to-date
• Delete any information which we hold about you which is no longer relevant.
• Protect your data against unauthorised use. We follow strict security procedures in the storage and disclosure of information, which you have given to us, to prevent unauthorised access.

All our transcribers, translators, proofreaders and interpreters agree to strict confidentiality agreements prior to work allocation and commencement.

Receipt of Information

If you do not want to continue to be contacted by Expert Language Solutions, please write to us at our email address.

You may continue to receive communications on route to you for a short period of time while your suppression is being processed. You have the right to see personal information which is held about you or your company upon written request.

Your Consent

By completing any of our online forms, you are consenting to the collection, processing and use of this information by Expert Language Solutions Ltd.